1. Introduction
Kings Moving Services (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and share information when you visit our website, submit forms, or use our moving services.
2. Information we collect
Information you provide
- Contact details (name, email, phone, addresses).
- Move details (dates, home size, service type, messages).
- Communications you send us by phone, email, or web forms.
Automatic information
We may collect technical data such as browser type, device type, general location (region), and pages visited, to improve site performance and security.
3. How we use information
- To respond to quote requests, questions, and service bookings.
- To schedule crews, coordinate moves, and deliver our services.
- To send service-related messages (e.g., confirmations, updates).
- To improve our website, marketing (where permitted), and customer experience.
- To comply with legal obligations and protect our rights.
4. Sharing of information
We do not sell your personal information. We may share information with trusted service providers who assist us (e.g., hosting, email delivery, form processing) under confidentiality obligations, or when required by law.
5. Cookies & similar technologies
Our site may use cookies or similar tools to remember preferences, measure traffic, or support site functionality. You can control cookies through your browser settings.
6. Data retention
We retain information only as long as needed for the purposes above, including legal, accounting, or operational requirements.
7. Security
We use reasonable measures to protect information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Your choices
Depending on your location, you may have rights to access, correct, or delete certain personal information, or to opt out of certain communications. Contact us using the details below to make a request.
9. Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest version. Please review this page periodically.
12. SMS Terms & Conditions
SMS consent communication
Phone numbers collected as part of the SMS consent process are not shared with third parties for marketing purposes.
Types of SMS communications
If you have consented to receive text messages from Kings Moving Services, you may receive SMS messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example: “Hello, this is Kings Moving Services following up on your upcoming move. You can reply STOP to opt out of SMS messaging from Kings Moving Services at any time.”
Message frequency
Message frequency may vary depending on the type of communication. You may receive up to 500 SMS messages per week regarding appointments, account status, and related move communications.
Potential fees for SMS messaging
Standard message and data rates may apply depending on your carrier’s pricing plan. Charges may vary for domestic and international messages.
Opt-in method
You may opt in to receive SMS messages by submitting an online form.
Opt-out method
You can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly to request removal from our messaging list.
Help
If you are experiencing issues, reply with “HELP” or contact us at 888-998-1004 Ext. 101, 480-447-1200, or 480 447 1120. You can also visit kingsmovingservice.com.
If you do not wish to receive SMS messages, do not check the SMS consent box on our forms.
Standard messaging disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” to (888) 998-1004, 480-447-1200, or 480 447 1120, or visit our Privacy Policy and Terms & Conditions pages.
- Message frequency may vary.
13. Contact us
For privacy-related questions, contact us at info@kingsmovingservices.com, call 888-998-1004 Ext. 101 (office) or 480-447-1200 / 480 447 1120 (direct), or write to 6424 E. Greenway Pkwy, Suite 100, Scottsdale, AZ 85254.